The Chauvet Vacation Rentals
Six luxurious vacation rental units available in the historic Chauvet Hotel! Located in downtown Glen Ellen, California, in beautiful Sonoma Wine Country and just minutes from the Napa Valley, these 3 bedroom, 2 bath designer condominiums offer every amenity in a remarkable location. Available individually or in multiples allowing for maximum flexibility while providing distinctive amenities to its guests. Originally built in 1906, The Chauvet boasts spectacular restoration and renovation creating a beautiful stay for a Wine Country getaway.
13756 Arnold Drive Glen Ellen, CA
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March 12th, 2012
Glad to see a customer screive focused post here. I agree with the spirit of James' comments. Make customers feel personally acknowledged and they'll return. In my opinion, it's not necessary to put on a slew of gimmicky events or have sales every week. Nothing is more important than having a well-trained, welcoming, and friendly staff in the tasting room. These are the people who make the personal connections with visitors after all. Sadly, in my visits to Napa over the last few years, I have encountered far too many tasting room associates who ranged from sub-par to disengaged to downright rude. Hire people who like people, who are enthusiastic about wine, who are happy to share what they know, who are engaging. It's very basic, but it seems that in the last few years too many wineries have gotten sidetracked by planning ever flashier tasting events and building fancier tasting rooms and have forgotten to put the same time and energy into hiring the right people to staff them.